Cancellation and refund

We make every effort to ensure all products are in stock and up to date, but in the unlikely event that we do not have your chosen product we will contact you and offer either a refund or a later delivery if possible. A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by customer, we are not liable for any loss or claim beyond the amount actually paid by customer.


Prices are inclusive of taxes, but not any custom charges , or transaction fees that you may be charged by your bank for making a payment in a different currency to your holding account. We reserve the right to adjust any prices or shipping amounts at any time without notice. Any extra amount credited to Fleurish's account may be considered for order enhancement but will not be refundable.


We aim to display and describe accurately the colour of products on the website, however colour representation varies from monitor to monitor, so there may be some slight variation from the actual product you receive.

Your Account

If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Fleurish reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Intellectual Property Rights

The Website contains many valuable intellectual property including but not limited to trademarks and copyrights used by Fleurish and its subsidiaries . These trademarks are used to distinguish Fleurish’s quality products and services. These trademarks and related proprietary property are protected from reproduction and simulation under national and international laws and are not to be copied without the prior express written permission of Fleurish.

The text, graphics and Website’s html code (including flash files, java script etc.) contained in the Website are the exclusive property of Fleurish, its affiliates or related entities. Except where otherwise provided, the text, graphics and html code contained here shall not be copied, distributed, displayed, reproduced, adopted or transmitted in any form or by any means without the prior express written permission of Fleurish.

The intellectual property on the Website, except all User Submissions (as defined hereinafter), including but not limited to the text, software, scripts, graphics, photos, logos, images, concepts, sounds, music, videos, interactive features and anything else capable of being copyrightable under the Applicable Law (Content) and the trademarks, service marks and logos contained therein (Trademarks), are owned by/licensed to Fleurish, subject to copyright and other intellectual property rights under the Applicable Laws and international conventions. Content on the Website is provided to you as is for your information and personal use only and shall not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of Fleurish or the respective owners, as the case may be. Fleurish reserves all rights not expressly granted in and to the Website and the Content. You agree not to engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Submissions of third parties obtained through the Website for any commercial purposes. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Website or the Content therein. The contents of the Website are Copyright (c) Fleurish All rights reserved.

Applicable Law

By visiting Fleurish, you agree that the laws of India, without regard to principle of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Fleurish or its affiliates.

Access to Website

Fleurish hereby provides its conditional permission for you to access the Website in accordance with these Terms of Use provided that you use the Website on your continued and absolute compliance with these Terms of Use. You shall not rent, transfer, assign, commercially exploit, resell or sublicense access to the service/products available on the Website to any third-party. You may only use this Website solely for (1) your personal, non-commercial use (2) you may download a single copy of the materials from the Website only for your personal, non-commercial home use. You agree not to use or launch, or cause to be used or launched, any automated/computerized/analog/hybrid system or program in connection with the Website or online ordering, including without limitation, publishing or distributing vouchers or codes, robots, spiders, offline readers, place pop-up windows over its pages, or otherwise affect the display of its pages and anything of similar nature. Notwithstanding the foregoing, Fleurish grants the operators of public search engines permission to use spiders to copy materials from the website for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. Fleurish reserves the right to revoke these exceptions either generally or in specific cases at any time.

You agree not to collect or harvest any personally identifiable information from the Website or use the communication systems provided by the Website for any commercial solicitation purposes. You agree not to solicit for any reason whatsoever any users of the Website with respect to their Submissions to the Website.

Privacy Policy

We make every effort to protect the privacy of the users and customers, As such this privacy policy sets out how Fleurish India Pvt.Ltd.(hereafter referred to as ‘us’ or “we”) uses and protects any information that you give us when you use the website. Your online privacy and security is our priority and we are committed to ensure that you are protected. We will not disclose, sell, distribute or lease, personal information that you provide to us in in your address,telephone number or email address. We do not receive your bank details, credit/debit card numbers, expiry date, card holder name, or any other information for payments made through our payment gateway .

Every attempt is made to ensure timely delivery of your flowers. However, during peak, holiday periods,poor weather conditions or poor traffic conditions delays may occur.

Fleurish reserves the right to amend/modify these Terms and Conditions at any time.

Your participation as a customer in this service will constitute acceptance of this agreement.

Shipping & Returns

We deliver to all areas within 10 kms from our Select Citywalk store in saket.

Free Shipping and same day delivery options are available in these areas.

In case of destructible asset, if customer is not available at the time of delivery, or address is wrong, we will consider the order to be delivered. No refund will be available in that cases. However we always confirm the customer over phone prior to delivery.


We support Cash on delivery payment method for purchases on this site.


Credit / debit card: Visa, MasterCard, Maestro, Cash Cards, American Express & PayUMoney.